IMJ
Vol. 1, No. 2 (2021)
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The effect of renewal privacy policy whatsapp to customer behavior
Hadion Wijoyo
Nandan Limakrisna
Suryanti Suryanti
Institutional Publisher / Affiliation:
Forum Kerjasama Pendidikan Tinggi
Abstract
Changes in WhatsAap policy cause confusion and tend to be anxious for users where each user is required to accept the WhatsAap management policy in order to link information on whatsAap with Facebook no later than February 8, 2021. With the number of users reaching millions of people this certainly affects decisions that are not easy. This study uses a qualitative method by conducting non-structured interviews with 10 informants who are the admin of the WhatsApp group which has a group of at least 100 people. Because the identity of the informant must be kept secret, the authors provide the code R1-R10. From the research results, it was found that consumers were aware of this Whatsapp policy and regretted this policy and would move to other safer and more comfortable applications
Keywords:
Pembaharuan kebijakan
whatsaap
perilaku konsumen
AI Key Takeaways & Findings
AI SynthesisSynthesized key insights and empirical takeaways extracted from this peer-reviewed manuscript:
- 1 This study uses a qualitative method by conducting non-structured interviews with 10 informants who are the admin of the WhatsApp group which has a group of at least 100 people.
- 2 From the research results, it was found that consumers were aware of this Whatsapp policy and regretted this policy and would move to other safer and more comfortable applications
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<meta name="citation_journal_title" content="Insight Management Journal">
<meta name="citation_issn" content="2774-1737">
<meta name="citation_volume" content="1">
<meta name="citation_issue" content="2">
<meta name="citation_publication_date" content="2021">
<meta name="citation_doi" content="10.47065/imj.v1i2.22">
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<meta name="citation_author" content="Nandan Limakrisna">
<meta name="citation_author" content="Suryanti Suryanti">
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Publication Details
Insight Management Journal
Vol. 1 No. 2 (2021)
Managed By
Forum Kerjasama Pendidikan Tinggi
Publication Date
January 27, 2021
eISSN (Online)
2774-1737